CCS specialises in creating affordable, reliable and suitable long term IT network solutions that are right for their individual clients and in the end save them money and distressing downtime. With many years experience in high quality Small Business Server installation, technical support and maintenance agreements, CCS are guaranteed to solve all your current IT problems and help prevent any issues in the future.

Whether your business needs a Network installation or technical support, CCS will provide a tailored service that matches your needs and your budget. Using tried and tested technology; we always aim to work with our customers to ensure they achieve the most from their new system.

Feedback from our clients suggests that a new and efficient network can transform the way they work. They become more efficient, both internally and in the way they deal with clients. They can also sleep better at night knowing their data is safe and sound!

Our services cover three main areas:


Systems

Systems for our larger clients are usually based around Microsoft Small Business server (currently based on Windows 2003) with Windows 2000 or XP client machines. A well designed system will run smoothly without too much interference and with absolute minimal downtime.

Most businesses use some form of third party bespoke or specialist software and we ensure that we provide a secure and stable platform for it to work from. We achieve that by talking directly with the provider, without the client having to get involved.


We can provide:
  • Network and broadband installation
  • Hardware and software sales and installation
  • Security, back-up and recovery systems
  • Accounting solutions software
  • PC and laptop customisation


Support

As a regional firm, we have an intimate knowledge of our clients IT systems. We can usually respond immediately to queries and provide solutions rapidly. Response times are guaranteed within four hours, but normally you are able to contact us immediately.

We also make use of the latest developments in remote access diagnostic tools. We can solve problems from our office using secure broadband to take control of the remote PC.


Support offered includes:
  • System evaluation, recovery and upgrade
  • Strategic IT planning and network solutions
  • Server management and technical support
  • Remote diagnostic fault reporting
  • IT network health checks
Colleton Computer Solutions are resellers for Ninja Email Security, Counterspy Enterprise and Exchange Archiver (When released).

Find out more about Sunbelt Software and pricing >


Maintenance Contracts

We can offer maintenance contracts with varying levels of input.

We like to offer our clients a “pay as you go“ service for their IT systems. We will then invoice you every month and specify details of the work carried out and the rate applicable. This means you are never tied down to a lengthy contract and if you don’t like the level of service that you are receiving then you have the opportunity to go elsewhere!  Of course we will do everything possible to ensure this is never the case; by always offering an arrangement that is best suited to your business needs, is flexible, and has a clear cost structure.

Our overall aim is to ensure that you have a totally reliable system operating with minimum down time and maximum efficency.


Our maintenance contracts can cover:
  • Telephone help and support
  • Emergency callouts
  • Preventative maintenance
  • Routine engineering visits