We take customer care extremely seriously and regularly ask clients for feedback on the quality of all aspects of our services. Here are some of our client comments on the service they have received:


Age Concern Devon

The Exeter based charity had continuous IT problems and were dissatisfied with the service provided by their IT consultants. They commissioned CCS Ltd to develop a long-term IT solution for them, which would eventually enable their Exeter and Newton Abbot offices to be linked. In a total of three days work, CCS Ltd transformed the charity’s IT infrastructure with new HP workstations for all staff, a small business network including a server with remote access to a Newton Abbot office and a long-term backup and anti-virus system.

“We have been very pleased with the work and on-going support provided by Colleton Computer Solutions. Our systems work extremely well, but if ever there is a problem we know someone will be on hand to rectify it within a few hours” 


Colleton Chambers

The South West’s longest established group of barristers west of Bristol, Colleton Chambers, chose CCS from a number of competitors, to provide a stable platform on which to install their specialist legal software InQuisita Law (www.formsoft.com).

“Colleton Computer Solutions Ltd were able to sort all of our companies needs. As a company with no particular computing expertise we now have a networked office with external access at a competitive price” 

www.colletonchambers.co.uk


Lacey Hickie & Caley

Lacey Hickie & Caley, the largest architectural firm in Devon with 3 offices and 90 computer users, is at the cutting edge of technology with CAD, 3D imaging and professional presentational output. Since 1997, they have relied on the services provided by the team at CCS Ltd to create a secure and advanced IT system.

“Together as a partnership over the past eight years, Colleton
Computer Solutions Ltd has become an integral component of our organisation, providing the support and guidance a company of our size requires in the field of IT”

www.lhc.net


Responses from our latest client survey show how highly our clients rate us:

  • 100% rate us good or higher at understanding their problems
  • 96% rate us good or higher at solving their problems
  • 100% rate our overall quality of service either good or higher
  • 95% rate us either good or higher for value for money
“ Very impressed, good, reliable and dependable ”